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Olyve Help Center

Straightforward help for setting up clients, scheduling work, getting paid, and staying in touch.

Welcome. Choose what you are trying to do below, or use Search the guide to find an answer.

Start here

Set up OlyveGo from a new account to your first scheduled, completed, and paid visit. Join Olyve as a clientUse an invite code to see your provider, schedule, updates, invoices, and messages. Search OlyveFind a client, invoice, estimate, or payment from one search.

Account

Update your accountChange your profile photo, contact details, business address, and review links. SettingsChoose light or dark mode, change the app language, or open billing. Choose and manage your planCompare plans, add a card, switch billing periods, find receipts, or cancel.

Communication

Use your InboxRead visit and payment updates, clear notifications, and open conversations. Send a messageStart a conversation, reply to a client, or write your service provider.

The work

Add and manage clientsKeep contact details, services, schedules, and conversations together. Create and price servicesBuild a reusable service list, then set the right price for each client. Schedule workAdd one-time or recurring work and manage the day from your calendar. View a visitSee the service, date, price, notes, invoice, payment, and current status. Complete and bill a visitFinish the work, add notes, create the invoice, and record payment. Read the visit timelineSee when a visit was scheduled, completed, invoiced, updated, and paid.

Money

Create an invoiceBill a completed visit or build an invoice with service and custom line items. Record a paymentMark an invoice paid or save money collected directly for a completed visit. Download or share an invoice PDFPreview a customer's invoice, save it to Files, send it, or print it. Find and manage invoicesSearch every invoice, filter by service date, record payment, or create a new bill. Find a paymentReview recorded payments by client, number, date, method, or source. Understand your reportsSee what you billed, collected, still need to invoice, and should follow up on. Create and share an estimateQuote one-time or recurring work, add tax, and download a PDF for the client.

Growth

Ask for a reviewSend a personal request with your Google, Yelp, or website link.

New to Olyve?

Start with Set up Olyve. It takes you from a new account to your first completed and paid visit.

If your service provider sent you an invite code, use Join Olyve as a client instead. Client accounts are free.

The everyday workflow

For most service businesses, the day follows this order:

  1. Add a client.
  2. Create a service and set the price.
  3. Schedule the work.
  4. Mark the visit complete.
  5. Create an invoice or record payment.
  6. Ask for a review.

Olyve keeps each step connected, so you can open a visit later and see the notes, invoice, payment, and history in one place.

Find your way around

Need a person?

Email support@axialmotion.com or visit Olyve Support. Include the email on your account, whether you use iPhone or Android, and a short description of what happened.