Communication

Send a message

Start a conversation, reply to a client, or write your service provider.

Messages are private, one-to-one conversations between a service provider and a client who has joined Olyve.

Start a conversation

1. Open Inbox and select Messages.
2. Tap New.
3. Search by name, email, or phone and choose the client.
4. Write your message.
5. Tap Send in the top-right corner.

Only clients who are On Olyve can receive an in-app message. The New message picker does not label account status and may still show someone who has not joined. If sending fails because the client has no app login, open that client and use Invite to Olyve first.

Inside a thread

Open any thread to see earlier messages. Type at the bottom and tap Send. Opening the thread clears its unread count.

Clients can also tap New. Their recipient is shown as Your service provider, so they do not need to choose anyone.

From a review request

Ask for a review can send your saved request into the same conversation. For a client who has not joined Olyve, use Share or copy and send it through Messages, WhatsApp, or email.